Fuel Cycle
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Director, Research & Insights
Job Information
Post Date:Jan 28, 2023Type:Full time
Start Date:- n/a -Salary:EMail Us
Location: US - Remote - Anywhere Job Reference:MRC122913

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Job Details
Description


DESCRIPTION:
Fuel Cycle is currently seeking a Director, Research & Insights who will be managing our strategic accounts, while leading a cross-functional group of researchers. In addition, you will be responsible for ensuring quality of the deliverables, client retention, resource planning, and managing the profitability of group accounts. The ideal candidate will have extensive knowledge of qualitative and quantitative research methodologies, experience leading a team, and be the strategic advisor for high profile clients.

Fuel Cycle was recently recognized by Built In LA for Best Places to Work, Best Benefits and Best Midsize Company. We were also named a Best Company for Leadership by Comparably and a Quirks Top Company in 2022.

How You'll Make An Impact:
Client Relationship Management
Direct ownership of strategic accounts, while overseeing group accounts
Manage client satisfaction and engagement for group accounts
Support researchers in their efforts to expand client relationships through upsell and cross sell initiatives
Manage the client contract renewal process to ensure client retention and renewal revenue
Manage client health metrics through salesforce and internal dashboards

Research, Project Management & Insight Delivery
Develop research project proposals, budget research hours and assign tasks to internal staff or contractors
Translate business questions into research plans, utilize internal platform to design and program the research instruments
Analyze data and develop insightful results or stories that address business objectives in a clear and concise, visually appealing format
Load, test and proofread all research surveys and content on staging before posting live to production
Perform tasks and responsibilities required with thoroughness to produce high-quality, high-accuracy market research deliverables
Ensure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity
Manage quality, gross margin and contract compliance for group accounts

Team Management
Coaching, performance management and support to continue developing their skills and research acumen of your direct reports
Ensure team effectiveness, efficiency and engagement by providing leadership and guidance to direct reports
Ensure direct reports are following company policies and utilizing project management tools appropriately

COMPANY OVERVIEW:
Fuel Cycles award-winning Market Research Cloud is the most comprehensive intelligence gathering ecosystem that exists today. Our platform enables decision makers to maintain constant connections with their customers, prospects, and users to uncover real-world actionable intelligence. By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, Fuel Cycles Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience. Breakthroughs require action. We built Fuel Cycle to igniteit.


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Contact Information
Fuel Cycle

City: Los Angeles
State/Province: California
Zipcode: 90025
Country: United States
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