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Operations & Account Manager
Job Information
Post Date:Feb 08, 2021Type:Full time
Start Date:- n/a -Salary:EMail Us
Location: US - Michigan - Open Job Location Job Reference:MRC2819

Job Details

As an early stage startup, Highlight is looking for its first Account & Operations Manager, to drive project and account management across our growing enterprise and emerging client base.

As an integral member of our client-facing team, the Account & Operations Manager will be responsible for managing, developing, and retaining existing client accounts, while managing project needs, operations, and client expectations from start to finish. The ideal candidate will have a proven track record of success in Account Management and Project Management in the Market Research industry.

This role comes with the freedom to explore different initiatives and methodologies for operational efficiencies and account growth, and would work across the organization alongside community growth, business development, and product teams. As an early hire, the Account and Operations Manager will be instrumental in growing our business via diverse marketing functions and should be prepared to work with our CEO, head of Business Development, and head of Community closely, to identify and optimize the proper tools and strategies to refine and optimize our account management. Ultimately, we envision this person to grow with the company, continuing to build and develop a strong operations and account executive team.

Highlight is a next-gen product research startup that sees product research not for what it is, but what it should be. Our agile platform centers on a modernized equal exchange; brands offer free samples of high-quality goods, and our testers offer their fully-engaged and invested feedback. At its core, Highlight combines in-depth, quality research with scalable quantity and unmatched speed and efficiency. With backing from Hearst, Sixers Innovation Fund, Harris Blitzer Sports and Entertainment, FJ Labs, Secocha Ventures, and more, Highlight is ready to bring better product research to more brands than ever before.



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Contact Information

City: Open Job Location
State/Province: Michigan
Country: United States

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