InCrowd
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Associate, Standard Operating Procedures and Train
Job Information
Post Date:Nov 30, 2020Type:Full time
Start Date:- n/a -Salary:EMail Us
Location: US - Massachusetts - Boston Job Reference:MRC10319

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Job Details
Description


DESCRIPTION:
        Lead the efforts and process to gather and create SOP requirements or process improvements.
        Act as the supportive source of knowledge for all SOPs and internal policy documents.
        Lead the analysis and recommendations for SOP effectiveness.
        Drive the day to day activities to ensure the accuracy, governance, and maintenance of SOPs.
        Lead the escalation/communication of risks and issues as appropriate.
        Manage all aspects of the SOP document control and approval system and processes.
        Support the communication and training of SOPs to operational teams.
        Review, suggest, revise, consult, write, and re-write existing SOPs.
        Develop and define the terminology used in SOP documents so they are clearly understood by all audiences that read and/or use them.
        Develop checklists, communication templates and desktop guides to augment SOPs.
        Track all SOPs from creation to implementation including sending reminders for SOPs about to requiring review or about to expire.
        Develop, improve, maintain and revise Standard Operating Procedures and/or training materials for contractually provided activities.
        Contribute to the development of informational or technical documents. Informational or technical documents may include, but not be limited to, process documents, communication materials, website materials, and training-related materials.
        Respond to co-workers, superiors, and clients in a cooperative and constructive and timely manner; providing support to other department personnel by responding to requests for information and assistance; promoting an awareness and positive image of the department; facilitating a respectful, friendly atmosphere in the workplace.
        Apply established procedures and guidelines to the keeping of records and the preparation of standardized reports.
        Understand and execute oral and written instructions, policies, and procedures.
        Work as a member of a team or independently to accomplish duties and responsibilities.
        Help the Business Operations Team to determine priorities of functionality or improvements to deliver to the company, utilizing JIRA to organize issues.

COMPANY OVERVIEW:
Were a group of motivated people who value collaboration, diversity, and innovative thinking. We want to work with talented, ambitious problem solvers who are as excited as we are to develop some seriously cool on-demand market research tools.

At InCrowd, youll have the opportunity to build something truly unique in the healthcare space, while working with an outstanding team of socially conscious, industrious people with diverse viewpoints from diverse backgrounds who understand and appreciate how important company culture is to business growth.


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Contact Information
InCrowd

City: Boston
State/Province: Massachusetts
Country: United States
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