Chadwick Martin Bailey
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Qualitative Research Specialist
Job Information
Post Date:Jan 26, 2020Type:Full time
Start Date:- n/a -Salary:EMail Us
Location: US - Massachusetts - Boston Job Reference:MRC122729

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Job Details
Description


DESCRIPTION:
Summary

The Moderator understands human behavior and how emotions and values drive decisions for our clients. This person has strong interpersonal, oral and written communication skills. They possess the demonstrated ability to build positive relationships, provide outstanding customer service, and excel in organization and time management.


Responsibilities and Expectations

Qualitative Services Team

Adhere to The CMB Way (defined approaches, processes, best practices, etc.)
Contribute to marketing CMB by writing a blog annually
Take advantage of training and development opportunities
Contributes to a team and/or committee for ongoing CMB initiatives
Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables

Essential Duties

Effectively drives and owns relationships with vendors, moderators, peers, senior staff, and other teams
Serves as day-to-day contact on a large qualitative panel for a Fortune 100 client in Year 1, specifically managing the kick-offs with the client (Oversight and assistance will be provided for the first quarter, then this person is expected to handle on their own)
Moderates online boards and telephone IDIs independently, moving towards in person moderating
Participates in analysis and reporting of results
As needed, drafts screeners, manages recruits, and collaborates on discussion guide writing
Participates in the proposal development process (e.g., schedule, pricing, recruiting specification)
Effectively communicates with other project team members and external resources
Is curious and open to new techniques and willing to apply them to projects
Anticipates and identifies project problems and finds solutions independently
Presents a CMB University case study annually
Participates in moderator training
Participates in peer reviews in a timely manner

COMPANY OVERVIEW:
Chadwick Martin Bailey (CMB) is a full-service market strategy firm helping
leading brands adapt, innovate and grow through thoughtful quantitative and
qualitative research, advanced and predictive analytics and strategic consulting. The CMB team is a strategic partner delivering insights and recommendations to the most innovative and fast-growing companies around the world.


Skills


Notes



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Contact Information
Chadwick Martin Bailey

City: Boston
State/Province: Massachusetts
Country: United States
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