Doctors Without Borders/Médecins Sans Frontières (MSF)
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Senior Market Researcher
Job Information
Post Date:Jan 26, 2022Type:Full time
Start Date:- n/a -Salary:EMail Us
Location: US - New York - New York City Job Reference:MRC122727

Job Details

Organization: Doctors Without Borders | Mdecins Sans Frontires

Doctors Without Borders/Mdecins Sans Frontires (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSFs common mission.


Our dynamic Development Department is responsible for raising over $500 million annually in funds in order to meet the financial needs of our organization.

The Data Analytics team is responsible for supporting all fundraising teams on their individual goals fundraising goals through strategic segmentation, real-time analytics, and ensuring data quality through comprehensive data governance of our fundraising systems. The team will also play a critical role in our current database transformation project which includes a migration to a new CRM and the creation of a data warehouse.


The newly created position of Senior Market Researcher reporting to the Director of Research & Analytics, will manage donor & market research projects, both quantitative and qualitative, to drive insights and deeper understanding of MSF-USAs current and potential donor base. The Senior Market Research Analyst serves as an internal expert, providing ongoing insight into the behavior and attitudes of key market segments, in order to identify and model engagement strategies directed toward prospective donors across high-touch and mass-market fundraising audiences. This includes improving the impact of fundraising campaigns, evaluating advertising opportunities, predictive modeling on donor behavior, and looking for new, integrated ways to expand MSF-USAs audiences.


Propose, design, and evaluate appropriate market research methodologies that most effectively provide insights that drive critical initiatives, including ongoing and one-time research methodologies
Manages research vendors to ensure project designs are appropriate, project timelines are met, and studies are completed within budget.
Analyze research data and organize findings to provide long-term value to the broader Development Department.
Communicate key findings and conclusions using compelling data visualizations and clear, meaningful insights tailored to audience managers and channel help them make research-informed decisions about engagement plans, donor journeys, and fundraising campaigns.
Track industry trends, emergent fundraising and research concepts, and practices of competitors to help the Development Department predict how fundraising might fare according to different strategic approaches.
Work together with fundraising teams across Development to inform and support their processes and unique research needs.
Collaborate with Development staff to further develop research capabilities and efficiencies, contributing to team intelligence on new technologies, research methodologies, and key industry perspectives.
Work closely with Senior Analytics Manager and analytics vendors such as Integral to support the tactical implementation of audience segmentation strategies for effective fundraising.
Lead intra- and cross-departmental project teams as necessary.
Coordinate research efforts throughout the various departments, working closely with staff leadership.
Coordinate and collaborate internationally with market research analysts in other MSF sections



Contact Details / Apply for this Job
Contact Information
Doctors Without Borders/Médecins Sans Frontières (MSF)

City: New York City
State/Province: New York
Country: United States

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